Privacy Policy

Effective Date: 12/26/2024

1. Introduction Welcome to Wild Card Coffee. We are committed to protecting your privacy and ensuring that your personal data is handled securely and in compliance with applicable privacy laws, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and Illinois state laws.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with us through our website, physical café, catering services, or e-commerce platform.

2. Information We Collect We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing and shipping address.
• Payment Information: Processed securely via Stripe; we do not store credit card details.
• Technical Information: IP address, browser type, device type, and analytics data (via Google Analytics).
• Transactional Information: Purchase history, subscriptions, booking details.
• Cookies and Tracking Data: Information gathered through cookies and similar technologies.

3. How We Use Your Information We use your data to:

• Process payments and fulfill orders.
• Provide and improve our services.
• Communicate with you about orders, bookings, and updates.
• Send marketing communications (with your consent).
• Ensure compliance with legal obligations.
• Analyze website and service performance.

4. How We Share Your Information We may share your information with:

• Service Providers: Payment processors (e.g., Stripe), analytics tools (e.g., Google Analytics), and delivery partners.
• Legal Authorities: When required by law or to protect our rights.
• Business Transfers: In case of a merger, acquisition, or sale.

5. Cookies and Tracking Technologies We use cookies and similar technologies to:

• Improve website functionality.
• Understand user behavior.
• Deliver targeted advertising. You can control cookie preferences through your browser settings.

6. Your Data Rights You have the right to:

• Access your personal data.
• Request correction or deletion of your data.
• Opt-out of marketing communications.
• Restrict or object to certain data processing.
• Request a copy of your data. To exercise these rights, contact us at hello@wildcard.coffee

7. Data Retention We retain your data as long as necessary for the purposes stated in this policy, following industry standards.

8. Security Measures We implement technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

9. Third-Party Services We are not responsible for the privacy practices of third-party services integrated into our operations, such as Stripe and Google Analytics.

10. Children's Privacy Our services are not directed at children under 13. We do not knowingly collect data from children.

11. Policy Updates We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

12. Contact Us For questions or concerns about this Privacy Policy, contact us at: hello@wildcard.coffee.

By using our services, you agree to the terms of this Privacy Policy.

Last Updated: [12/26/2024]